Incident intake desk

Request an Emergency Plumber in London with the Incident Details Ready

Use the incident form for a structured review. It is not an instant booking, remote diagnosis or guaranteed attendance time.

Immediate danger or suspected gas

Call 999 or 112 for immediate danger. If gas is smelled, call the National Gas Emergency Service on 0800 111 999. Do not wait for this form.

Development telephone020 7946 0451

ADDRESS / WATER / ACCESS / AUTHORITY

01Contact and address

Full name *Phone number *Email address London postcode *Incident address *

02Property and incident

Property type *OccupancyActive problem *Current water status *Source visible?Stopcock statusWater near electrics?Affected rooms or unitsWater spread or damage visible

03Access and authority

Property accessParking or loading notesWho can approve work? *Preferred contact *Preferred contact timeOptional incident imageJPG, PNG or WebP, maximum 5 MB. Do not upload people, IDs, keys or alarm details.Incident details

Submission requests review only. Postcode coverage, availability, identity, qualifications, callout terms and work scope require direct confirmation.